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FAQ - Bioethanol Fireplace

Find answers to the most frequently asked questions! On this page, you will find video guides for installation, user manuals, product presentations, and much more.

General Questions About Bioethanol Fireplaces

Here you will find answers to the most frequently asked questions about our fireplaces.

How much heat does a bioethanol fireplace produce?
With 1.5 L of high-quality bioethanol, our fireplace provides 4 to 6 hours of elegant flames and can raise the temperature in a 40 m² room by 3 to 4°C.
How long do bioethanol fireplaces burn?
Our bioethanol fireplaces burn for 4 to 6 hours with 1.5 liters of bioethanol.
How much do bioethanol fireplaces weigh?
Our bioethanol fireplaces weigh approximately 26.5 kg including the base and burner.
Can I adjust the flame size in my bioethanol fireplace?
You can use the burner in the Dome models fully open or partially closed, which affects the flame size and heat output.
How close to the wall can it be placed?
It should be placed at least 15 cm away from flammable materials.
Can I use my fireplace outdoors?
Yes, you can extend the cozy atmosphere to your terrace, but make sure to bring it indoors again or use the original Le Feu Dome Cover when not in use.
Can I customize the design?
Yes, all our dome fireplaces offer great design flexibility. You can combine accessories to create your desired look.

Safety

Here you will find answers to the most frequently asked questions about the safety of our bioethanol fireplaces.

Is the fireplace safe to use?
Yes! Our bioethanol fireplaces weigh a minimum of 25 kg, ensuring a stable construction that prevents the fireplace from tipping over easily. In the unlikely event that it does tip over, the burner is spill-proof and prevents leakage of liquid.
Is the product certified?
Our fireplaces are CE-certified! Le Feu fireplaces fully comply with all applicable regulations for health, safety, and the environment.

Bioethanol

Here you will find answers to the most frequently asked questions about bioethanol burners and their use.

What type of bioethanol should I use?
Use high-purity liquid bioethanol (minimum 95%) for clean combustion and optimal performance.
How do I fill the burner, and is it safe?
Always wait until the burner has completely cooled before refilling. Use a funnel or pump to pour in the bioethanol. Never refill while the flame is still burning. The burner contains ceramic wool, which helps prevent spills.
Does bioethanol produce an odor?
High-quality bioethanol produces little to no odor. A faint smell may occur when the flame is extinguished.

General Questions About the Sky Model

Here you will find answers to the most frequently asked questions about our Sky bioethanol fireplaces.

Which pole should I choose for my Sky model?
It is up to you to decide the desired height and placement. We recommend measuring from the ceiling down to the desired height. The fireplace itself is 35 cm high and should be combined with a pole of your chosen length. We offer poles of 50 cm, 100 cm, 120 cm, and 140 cm, which can also be combined to achieve the desired height.
Can I rotate my Sky model and/or wall-mounted bioethanol fireplace?
The Sky model, which is suspended from the ceiling, can rotate 360 degrees, allowing you to direct the heat as needed. The freestanding models are easy to move both indoors and outdoors. The wall-mounted model can rotate 90 degrees to each side.
What type of ceiling can a suspended bioethanol fireplace be installed in?
Our Sky model can be installed in most ceiling types. For plasterboard ceilings, additional reinforcement may be required. The dome itself weighs approximately 20 kg, in addition to the weight of the pole and burner. Consult a professional if in doubt. It can also be installed in sloped ceilings using our angled ceiling mount.
How far can the Sky model be extended?
The Sky model can be extended as needed, but we recommend a maximum length of 4 meters for optimal stability and safety.
Can I install my Sky model outdoors?
The Sky model can be installed outdoors, but we generally recommend bringing the fireplace indoors when not in use. As the Sky model is permanently mounted, we suggest placing it in a sheltered location, such as under a covered terrace. Use a Dome Cover for protection when not in use.
Do I need a chimney or electricity?
No, a bioethanol fireplace does not require a chimney, as it burns clean bioethanol without producing smoke or soot. It also does not require an electrical connection, making it a flexible and easy solution for any room.

Video guides

Video guide to frequently asked questions about our dome bioethanol fireplaces.

What is a bio-fireplace?

Does a bio-fireplace heat?

How long does it burn?

Can i use it outside?

How to fill the burner

Where to place a bio-fireplace?

Product introductions

Video introductions to our different Le Feu bio fireplaces.

Ground Wood

Ground Steel

Sky

Colors

Wall

Materials

Assembly instructions

Video instructions for assembling our Le Feu bio fireplaces

Ground Wood

Ground Steel

Sky

Wall

Burner

Colors

Screws for assembling the Dome

Guide and instructions for the screws included in the dome screw bag, helping you complete the assembly correctly and securely

1 x Countersunk Screw M10: 45 mm

Wood base: Attaching the bowl to the dome with the cap nut

Steel base: One end of the rod

1 x Countersunk Screw M10: 40 mm

Sky: Attaching the rod to the Dome

Steel base: The other end of the rod

1 x Countersunk Screw M10: 16 mm

Wall: Attaching the Dome to the wall

1 x Countersunk Screw PH2, 5x16

For attaching wooden legs to the stainless steel bowl. No pre-drilling is required.

Use a suitable screwdriver in good condition.

1 x Black Countersunk Screw PH2, 5x16

For attaching wooden legs to a black or mocha bowl. No pre-drilling is required.

Use a suitable screwdriver in good condition.

1 x Allen Key 6 mm

For tightening mounting screws

1 x Allen Key 4 mm

For switching between suspended and freestanding versions

1x Cap Nut M10 Stainless Steel 17 mm

Wood base: For attaching the Dome to the bowl as described above.

1x Black Cap Nut M10 17 mm

Wood base: For covering the stainless steel cover on mocha or black bowls.

Do you need help?

Are you experiencing issues with one of our products? You can get help here. Fill out our complaint form, and we will process your request as quickly as possible.

Submit a complaint

FAQ Bio fireplace

 

We want to make it easy for you to create warmth and ambiance in your home.

Below, you’ll find helpful video guides for setup, installation instructions, products introductions etc. At the buttom of this page you will also find answers to any questions you may have.

If you need assistance with your fireplace or wish to submit a warranty claim, you can easily do so via the button at the buttom of this page.

Let us help you make your bio fireplace the heart of your cozy space!

Frequently asked questions

The ceiling mounted "SKY"

Which pole do I need for my "Sky"?

It’s entirely up to you to decide the height and placement.
We recommend measuring from the ceiling down to the desired height.
The fireplace itself is 35 cm tall and needs to be paired with a pole that fits your chosen length.

We offer pole lengths of 50 cm, 100 cm, 120 cm, and 140 cm.
These can also be combined to achieve your preferred height.

 

 

Can I rotate my Sky and/or Wall bio fireplace?

The Sky model, which hangs from the ceiling, can rotate 360 degrees, allowing you to choose the direction of the heat.
The freestanding models can be easily moved around your indoor and outdoor spaces as you like. The Wall model can be rotated 90 degrees in either direction.

What type of ceiling can a ceiling-mounted bio fireplace be installed in?

Our Sky model can be installed in most ceiling types.
If it’s a plaster ceiling, additional reinforcement may be needed.
The dome itself weighs around 20 kg, plus the weight of the pole and burner.
Consult a professional if you are unsure.

You can mount it on an angled ceiling with our "angle ceiling mount"

 

How long can the Sky model be extended?

The Sky model can be extended to suit your needs, but we recommend a maximum length of 4 meters for optimal stability and safety.

Can I install my Sky outside?

The Sky model can be installed outdoors, but we typically recommend bringing your bio fireplace inside when not in use.

Since the Sky model is fixed, we suggest installing it in a sheltered area, such as under a covered terrace.

Use the Dome Cover to protect it when it’s not in use.

 

Do I need a chimney or electricity?

No, a bio fireplace does not require a chimney, as it burns clean bioethanol without producing smoke or soot.

Additionally, it doesn’t need to be connected to electricity, making it a flexible and easy-to-install option for any space.

General questions about LE FEU fireplaces

How long do bio fireplaces burn?

Our bio fireplaces burn for 4-6 hours on 1.5 liters of bioethanol.

 

How close can it be to the wall?

It should be at least 15 cm away from combustible materials.

How much heat do bio fireplaces produce?

Our bio fireplaces produce 3 kW of heat and can raise the temperature in a room of 40 m² by 3-4 degrees.

 

Can I take my fireplace outside?

Yes, you can extend the cozy atmosphere to your terrace, but be sure to bring it inside afterward or use the original Le Feu Dome cover when not in use.

How much do bio fireplaces weigh?

Our bio fireplaces weigh approximately 26.5 kg, including the pole and burner.

 

Can I adjust the flame size in my bio fireplace?

You can have the Domes' burner fully open or slightly closed, which will affect the size of the flames and the heat output.

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